We warrant to you that the Products will be free from breakage or malfunction under normal use due to defects in material or workmanship (a) in case of watches for a period of five (2) years from the time title and risk is transferred to you pursuant to our terms and conditions and (b) in case of any other Product for a period of two (1) year from the time title and risk is transferred to you pursuant to our terms and conditions (“Limited Warranty”). This Limited Warranty does expressly not extend to the case, strap, finish and crystal.
In case of a breach of the Limited Warranty, we will either, at our option, (i) repair any defective Products at our cost, (ii) replace any defective Products with the same or a comparable product at our cost or (iii) refund the purchase price of any defective Products. The foregoing remedies are your sole and exclusive remedies and our entire obligation and liability for any breach of the Limited Warranty and you shall have no other remedies whatsoever in case of a breach of the Limited Warranty. In particular (without limitation), you shall not be entitled to any damages whatsoever (including without limitation incidental, indirect, consequential or special damage arising from any or all uses of the Products) or a rescission of the sale and purchase contract for any reason.
The Limited Warranty will become null and void if the Products are modified or altered, misused, abused, tampered with or taken apart, or if the Products are repaired by anyone other than an authorized repair center.
For the purpose of use, care and/or operation of the Products, please carefully consult the user instructions (if any) delivered with the Product.
OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE APPLICABLE PRODUCT THAT YOU HAVE PURCHASED THROUGH THE WEBSITE. EXCEPT FOR THE LIMITED WARRANTY MADE BY SELLER, NEITHER SELLER NOR ANY SUPPLIER OR MANUFACTURER OF PRODUCTS MAKES ANY WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS AND ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED, WHETHER EXPRESS WARRANTIES OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Procedure in case of a breach of the Limited Warranty:
You must ship or bring the defective Products to one of our authorized representative partners. Check on sevenfriday.com for our authorized representative partners.
When shipping or bringing your Products to our authorized representative partner, please pack it carefully and securely.
Be sure to provide the following information to us: (i) your name, (ii) mailing address (street, city, state, zip code), (iii) preferred phone number (with country and area code), (iv) email address (to help expedite your repair), (v) copy of our order acceptance email and (vi) a note explaining the nature of the problem.
When shipping, we recommend that you insure your Products against damage, theft or loss. We are not responsible for damage, theft or loss during shipping. NOTE: PLEASE DO NOT SHIP IT WITH THE ORIGINAL PRODUCT PACKAGING.
In most of the cases the repair will be completed within 4-6 weeks. Please note there may be issues beyond our control, such as holidays, parts backorders or unique repairs that affect any repair or times.
For out-of-warranty work, an estimate as to costs and times will be provided, whereby approval and payment for repair must be obtained prior to processing any repair.
If you have any questions, please contact firstname.lastname@example.org